Education

• Master's Degree in Aviation Management, Chinese Culture University

Current Positions

• Project Specialist at the Assistant Professor Level

Specialization

• International Etiquette Reception, Airline Cabin Operations Processes, Aviation Safety Risk Management, VIP Lounge Setup and Operations, Customized Customer Service, Passenger Relations and Complaint Handling, Airport and Aircraft Emergency Incident Management, Emergency Medical Response

Experience

• Flight Attendant, Singapore Airlines (October 1989 - October 1990)
• Flight Attendant, China Airlines (November 1990 - April 1998)
• Flight Attendant / EVA Air Interline Project Instructor, Far Eastern Air Transport (August 2001 - November 2008)
• Project Contract Assistant Professor, Department of Tourism, Taipei City University of Science and Technology (February 1, 2019 - July 31, 2022)
• Supervisor, Kaohsiung Airport Catering / Songshan Airport VIP Lounge (March 15, 2024 - July 31, 2024)
• Selection Committee Member / Training Instructor, National Day Preparation Office / Reception Group (April 2011 - Present)

Certifications

• National Medical/Nursing Examination / Nursing License
• National Medical/Nursing Examination / Midwifery License
• Technician / Level C Beautician License
• Aviation Reservation / China Aviation Development Basic Reservation Certificate
• Flight Attendant Training Certificate, Singapore Airlines
• Flight Attendant Training Certificate, China Airlines
• Flight Service Training Certificate, Far Eastern Air Transport

Special Achievements

• Graduated from the third batch of flight attendant training at Singapore Airlines, receiving the BEST TRAINEE AWARD
• Recognized as "Model Flight Attendant" in the third quarter of 2004 at Far Eastern Air Transport
• Successfully handled a passenger experiencing a heart attack on Flight G6 210 on June 7, 2007, receiving a "Commendation"
• Served as selection committee member and training instructor for the "Republic of China National Day Preparation Committee," responsible for VIP reception staff selection, international etiquette instruction, and emergency response guidance during the event, with a total of 13 years of experience
• Instructed in the Taiwan Tigerair 16th and 17th phase flight attendant training courses, covering international reception etiquette, professional image building for cabin service staff, and cabin service presentation
• Served as an instructor for the "Republic of China 16th President's Ceremonial Activities Reception Personnel Training" during the inauguration ceremony
• Served as an instructor for the "Republic of China 16th President's Ceremonial Activities Reception Personnel Training" for the presidential banquet